About Us

Integrity Hotline

ConfidenceLine™ is a third party communications program that allows employees to anonymously report sensitive work related issues. All incidents are investigated and all identities are kept confidential. Any communication between employer and employee is anonymous and continues through the ConfidenceLine™ vehicle until the matter is resolved.

We hope that most matters can be addressed by your manager or by the human resources team but ConfidenceLine™ is there for you if you do not feel comfortable reporting the incident through these channels. Please use ConfidenceLine™ as the final option to voice your concerns.

There are many types of topics that can be reported and addressed through ConfidenceLine™. Please report any issue or concern that you feel is important.

The following list provides examples of topics that can be addressed:

  • Accounting Irregularities / Controls or Auditing Matters
  • Fraud / Theft
  • Workplace Violence
  • Substance Abuse
  • Discrimination
  • Sexual Harassment
  • Falsification of Company Records
  • Conflicts of Interest
  • Proprietary Information Theft
  • Safety/Security Violations
  • Malicious Damage
  • Violations of Regulatory Issues
  • Ethics Violation

This service is available to all staff 24 hours a day, 365 days a year via a toll-free national coverage phone line. Bilingual English/French service providers are ready to assist you along with interpreters for over 150 languages.

How does the service work?

  • Call 1-800-661-9675 and ask to speak to an Interview Specialist
  • The Interview Specialist will be very specific and will ask for:
    • Detail
    • Evidence
    • Witnesses
    • Other information to complete your report
  • You will be issued a Caller ID Number and the investigation will begin.  You will be asked to phone back within two or three business days
  • A report is prepared and forwarded to a Company Designate
  • The Designate may have further questions or a response to your report when you call back in
  • Communication continues between you and the Designate until the issue is resolved

Niska takes all reports seriously. Reports to ConfidenceLine™ which are: fabricated, retaliatory, frivolous, malicious, or a practical joke, may require disciplinary action from Niska, up to and including termination.

The Goal of the Ethics Hotline is to empower our employees, improve our working environment,  and provide a secure and confidential outlet when normal channels have failed or are not possible; while bringing about positive change at Niska Gas Storage.

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